Looking to increase your customer experience?

“This was one of the easiest technology projects I’ve ever instituted. There have been no issues and nothing but positive feedback.” “We’ve blown the doors off our expectations with the Pinkcard loyalty program.” – Tony DiCenzo, SVP of IT, Pinkberry This is the feedback from the Senior Vice President of Pinkberry Inc. who rolled out Wi-Fi to their 100+ stores in the States to ensure the best customer experience for their customers. The company began to explore how to protect customer information and meet the wireless scanning requirements of the Payment Card Industry Data Security Standard ( PCI DSS) which requires specific actions to protect customer information and also requires regular over the air security checks for unauthorised devises. Then they launched their loyalty programme and mobile app, they felt strongly that offering Wi-Fi guest services would help drive the programmes success. Their top priority was the ability to shut down any unauthorised Wi-Fi access points attempting to connect to their network and built in support for PCI auditing compliance. They also wanted a system that required to training or Wi – Fi experience on the part of the store, and all at a reasonable cost. Mojo Networks were capable of providing all of the above and Clear Computing are Mojo partners – so if you are looking to add to your customer experience, want to understand how by simply swapping your Wi-Fi provider will give you so much more than just a Wi-Fi solution then talk to us.  ...

Fresh back from Nice with Mojo Networks

Mojo Networks Introduces Mojo Enforce for the Education Marketplace This was the main topic of the event – with case studies from the Spains leading University showcasing the many benefits of Mojo and how the analytics have helped them identify students activity, which in turn has been used to up their grades. There were many other benefits listed below – Prevent rogue access points without on site scanning Ensures district remains in compliance with Children’s Internet Protection Act Remote management enables IT staff to administrate and monitor policy compliance from central site Automatic prevention stops threats immediately, eliminating need for IT staff to travel to school. Mojo Networks provide the Wi-Fi infrastructure at the Pentagon – which I think highlights their level of security and professionalism.  We have case studies available not only in Education, but also Hospitality and Retail where Mojo Networks have enhanced their user experience,  dealt with the PCI compliance and added value to their brand. If you would like to know more than please do get in touch 03333...

Would you or any of your staff benefit from some I.T. training?

From a refresher course, software training to a new starter – Clear Computing now have a training partner who can deliver this in a tailor made solution for you. Either onsite or in a training environment we can deliver high quality professional training for you and your staff. Here are some of the topics we cover – if you don’t see what you require then please ask. Microsoft Windows – navigation, shortcuts, filing Microsoft Office – Excel, Word, PowerPoint, Outlook, Visio, Project, One Note Version upgrade training (what’s new and different) Google For Work – Sheets, Docs, Slides Bespoke Software training experience: IT Induction training including company branding/housestyles and IT policies Oracle training for a large engineering organisation A sales management tool for a medical organisation CMS/Web tool for an engineering company GPS software training for a high profile utilities company A learning management system for a training organisation Train the trainer for SAP experts Training Formats: group training courses 1 to 1 consultancy Practical Q & A workshops Presentation style seminars Floorwalking (helping users at their desks) Webinar recordings If this is of interest then get in touch and we can design a training solution to meet your requirements. kphillips@clear-computing.co.uk or call me on 03333...

Is your data being held to ransom?

Is your data being held to ransom? is the topic of this seasons magazine from Clear Computing. The security threat landscape is always changing, but there are key challenges that organisations are currently facing. In this seasons edition we discuss what you can do to ensure your company is compliant with the introduction of the EU GDPR. We also look at the very real threat of ransomware, what you can do to protect your data from being held to ransom, the dangers of unprotected WI-FI service to a business, and understanding that threats to your data can come from both outside and inside the company. If you would like a copy of this seasons magazine, or have any questions on any of the above,  please drop me a line...

Summer success means we are recruiting more technicians!

Due to the success and growth that Clear Computing has experienced over the last 10 years, we are now recruiting for technicians to join our friendly proactive team. One of the roles will be based onsite in London.  The successful applicants will be qualified and experienced and keen to progress their knowledge base. We are looking for motivated, driven ambitious customer focused technicians to assist us in keeping our good name and growing our client base. If this sounds like you then please do get in touch and send your CV to...

When will companies learn and invest in cyber security?

It seemed like just another ordinary day for staff at vehicle hire company. Little did they know that the simple click of an email link was about to threaten their entire business. It was early last year when the firm was the victim of a virus which encrypted over 12,000 files on its company network. A ransom demand followed – the criminals would decrypt the company’s files in exchange for more than £3,000. With the virus proving impossible to remove without the loss of crucial company data, the firm had no choice but to pay up. Businesses need to wake up. The company’s case is not an isolated one, and experts are warning that not only are small businesses now firmly in the crosshairs of cyber-criminals, they are fast becoming their favoured target – and are often woefully unprepared. “SMEs have not historically been the target of cyber crime but in 2015 something drastically changed,” says Toni Allen, UK head of client propositions at the British Standards Institute (BSI). Set   a free ESET Security account today – make sure you are prepared....